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Online hub helps seniors during COVID-19 and beyond

CORE is set to be a hub for senior-serving organizations and individuals find information and resources in a one-stop setting. Photo: Metro Creative Connection

A new online hub called CORE will coordinate community services for older Albertans and seniors during the COVID-19 pandemic and beyond.

CORE (Collaborative Online Resources and Education) provides a platform for seniors-serving organizations to improve delivery of services. The hub will make it easier for organizations to share resources and coordinate services, with a focus on key COVID-19 issues, including transportation, food security, social isolation and home supports.

CORE Alberta will support seniors-serving organizations to access training, COVID-19 information and resources, map where the greatest needs are across the province, and help seniors in more remote locations get the support they need.

The online hub cost $40,000 to develop. The Alberta government and partners will invest about $720,000 in inter-agency programs and initiatives that will be coordinated through CORE. Funding partners include Alberta Health Services, Alberta Blue Cross and the federal government. The United Way of Calgary and Area will administer the hub and act as the project’s fiscal agent.

"In the midst of the pandemic and public health measures such as social distancing, helping our seniors maintain connections to health care and community resources is critical. As an organization that interacts with over 640,000 Alberta seniors, Alberta Blue Cross is so pleased to be supporting this initiative," said Mark Komlenic, president and CEO, Alberta Blue Cross.

Over the last year, Sage Seniors Association, CARYA, Age-Friendly Calgary and Edmonton Seniors Coordinating Council worked with more than 160 seniors-serving organizations across Alberta to develop the platform.

Dr. Richard Lewanczuk, AHS senior medical director, said sometimes the variety of community resources for seniors are hard to find, so CORE's coordinated site will provide an easy way for Alberta seniors to access information to improve wellness, independence and quality of life.

CORE Alberta will feature: online forums to access training, share resources and promote best practices; a link to Alberta 211 for seniors seeking direct supports; information about volunteer safety, protocols and guidelines; and links to funding opportunities and resources to address challenges related to COVID-19.

CORE Alberta will also coordinate with Family and Community Support Services to build on government’s $30-million investment to support seniors and vulnerable Albertans.

“We are thrilled to be a part of the collaborative effort to not only help seniors remain safe during the pandemic by connecting them to valuable services in their area, but also to support their full and meaningful participation in their communities long term," added Karen Young, president and CEO of United Way Calgary and Area. See for more.